Approved Training for Targeted Case Managers in Kentucky
Supporting Success. We are scheduling two-day case management training sessions throughout Kentucky. Call Paul Komarek or Chad Ponchot for more information or to schedule a session in your region.
Theory of the Curriculum
This program prepares case managers to deliver person-centered, strength-based, and trauma-informed service to people enrolled in service systems. The twelve hours of training are spread across two days. The first day is experiential. Participants model relationship-building, communication strategies, strength-finding, and resource development. The second day applies that experience to issues encountered by the service population.
People find themselves enrolled in service systems because they have experienced some sort of trouble or difficulty in life. The stress of that trouble carries some traumatic impact. If bad behavior was involved, the person may have experienced additional penalties with additional impact, and the person’s family circumstances may be disrupted. From a human development perspective, the effect of all this is to knock a person off their developmental path or at least slow the velocity of a person’s progress. People who find themselves enrolled in service systems need a boost to get back on course.
Unfortunately, most service systems have organized themselves around problem-solving, not person-boosting. This is a historical social remnant, a consequence of history. Less than one hundred years ago, it was common for people with behavioral health issues to be treated as less than fully human. The various service professions were complicit in this. Members of the so-called “helping professions” facilitated atrocities, delivered inhumane care, enforced social control measures, and heaped on social consequences. Enlightened problem-solving fixes some of this, but much more progress is possible. Even today, much of the literature of care is still written in dehumanizing terms.
Supporting Success delivers person-boosting from start to finish, with rigor – but this is not some ditzy New Age approach. The authors see the case manager’s job as technical assistance that supports healthy self-determination.
Case managers can be among the best person-boosters within service systems. They operate closest to a person’s home. They serve as observers for systems and coaches for their clients. The strengths, aspirations, talents, and capacities of the person receiving the assistance are paramount, but subject to the ordinary constraints of life on Earth. Some choices are healthier than others. Some courses of action have more risk than others. Relationships have benefits, but are not without conflict and drama – including professional relationships. And within service systems, professionals may have more technical knowledge, but the client is still the boss.
-- Paul Komarek and Chad Ponchot